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LUXURY ONLINE: How to evolve your digital strategy to provide consumers with connection and memories online

by Chloe PotterJul 12, 2024

LUXURY ONLINE: How to evolve your digital strategy to provide consumers with connection and memories online

When shopping instore with a high-end luxury retailer consumers have expectations. A glass of chilled champagne, undivided attention from the shop assistant, personal follow-ups and sensory delights that seem near-impossible to replicate online. However, the digital world is constantly evolving and so-to is the luxury consumer. Once invite-only, the luxury space has been infiltrated by influencer culture, peeling back the curtain and inviting everyone to come and see. The once exclusive space is more accessible online and in many-ways comfortable to those who are new to the market. So how do luxury brands keep up with this evolving market place?...

Death of the influencer? 2024 social consumer behaviour insight
by Chloe PotterJul 12, 2024

Death of the influencer? 2024 social consumer behaviour insight

Long before Instagram, Facebook and TikTok brands utilised celebrity endorsement to promote their products to consumers (Pepsi anyone?). With the birth of social media we opened our homes, minds and families to a new gateway for business’ and brands to reach us 24 hours a day, 7 days a week...

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